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Website terms and conditions 1. Introduction 1.1 These terms and conditions together with any and all other documents referred to herein, set out the terms of use under which you may use this website www.rmlt.co.uk (“Our Site”). 1.2 Please read these terms and conditions carefully and ensure you understand them. By using Our Site, you are deemed to accept these terms and conditions in full; accordingly, if you do not agree to comply with and be bound by these terms and conditions, you must stop using Our Site immediately. 1.3 If you use any of our website services, we will ask you to expressly agree to these terms and conditions. 1.4 Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy policy. 1.5 Access to our site is provided “as is” and “as available”. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. We will not be liable to you in any way if Our Site (or any part of it) is unavailable at any time and for any period. 2. Information about Us 2.1 Our site, www.rmlt.co.uk is owned and operated by Ruskin Mill Land Trust Limited, company number 03192673 whose registered office is at Ruskin Mill, Old Bristol Road, Nailsworth, Gloucestershire GL6 0LA. 3. Intellectual Property Rights 3.1 All content included on Our Site and the copyright and other intellectual property rights subsisting in that content, belongs to or has been licensed by us, unless specifically credited otherwise. 3.2 Subject to clause 4.1 you may not reproduce, copy, distribute, sell, rent, sub-licence, store or in any other way re-use content from Our Site unless given express written permission to do so by us. 4. Licence to use website 4.1 You may: (a) access, view and use Our Site in a web browser; (b) download pages from Our Site for caching; (c) print pages from Our Site; (d) save pages from Our Site for later and/or offline viewing; subject to the other provisions of these terms and conditions. 4.2 Our status as the owner and author of the content in Our Site (or that of identified licensors, as appropriate), must always be acknowledged. 4.3 You may only use Our Site for your own personal purposes and you may not use any content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from us (or our licensors) to do so. 4.4 Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website. 4.5 Unless you own or control the relevant rights in the material, you must not: (a) republish material from our website (including republication on another website); (b) sell, rent or sub-license material from our website; (c) show any material from our website in public; (d) exploit material from our website for a commercial purpose; or (e) redistribute material from our website. 4.6 We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website. 5. Acceptable use 5.1 You may use Our Site at any time provided you do not: (a) communicate in a way that is obscene, deliberately offensive, hateful or otherwise inflammatory; (b) submit information that promotes violence; (c) submit information that promotes or assists in any form of unlawful activity; (d) submit information that discriminates against, or is in anyway defamatory or, any person, group or class of persons, race, sex, religion, nationality, disability, sexual orientation or age; (e) submit information that is designed or is otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person; (f) submit information that is calculated or is otherwise likely to deceive; (g) submit information that is designed or is otherwise likely to infringe (or threaten to infringe) another person’s privacy; (h) imply any form of affiliation with us where none exists (i) infringe, or assist in the infringement of, the intellectual property rights (including but not limited to copyright, trademarks and database rights) of any other party; or (j) submit information in breach of any legal duty owed to a third party including but not limited to contractual duties and duties of confidence. 5.2 You must not use data collected from our website to contact individuals, companies or other persons or entities. 5.3 You must ensure that all the information you supply to us through our website, or in relation to our website, is accurate and non-misleading. 5.4 We may monitor any and all communications made using Our Site. 5.5 Any information that you send to us through Our Site may be modified by us and, by sending us such information, you waive your moral right to be identified as the author of that information. 5.6 Any personal information sent to us whether through Our Site or otherwise will be collected, used and held in accordance with your rights and our obligations under the relevant data protection legislation. 6. Links to other sites Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site is for information only and does not imply any endorsement of the sites themselves or of those in control of them. 7. User login details 7.1 If you register for an account with our website, you will be asked to choose a user ID and password. 7.2 Your user ID must not be liable to mislead and must comply with the content rules set out in Section 10; you must not use your account or user ID for or in connection with the impersonation of any person. 7.3 You must keep your password confidential. 7.4 You must notify us in writing immediately if you become aware of any disclosure of your password. 7.5 You are responsible for any activity on Our Site arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure. 8. Cancellation and suspension of account 8.1 We may: (a) suspend your account; or (b) cancel your account; at any time in our sole discretion without notice or explanation. 8.2 You may cancel your account on our website at any time. 9. Disclaimers 9.1 The content on Our Site is for information purposes only; 9.2 We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardward, or that it will be secure. 9.3 We make reasonable efforts to ensure that the content on Our Site is complete, accurate and up to date. We do not make any representations, warranties or guarantees (whether express or implied) that the content is complete, accurate or up to date. 9.4 We make reasonable efforts to ensure that all pricing information on Our Site is correct at the time of going online. We reserve the right to change prices at any time and may add or remove special offers and promotions from time to time. 9.5 Whilst every reasonable effort has been made to ensure that all representations and descriptions of goods and/or services available from us correspond to the actual goods and/or services available, minor variations or errors may occur and we make no guarantee, warranty or representation that the goods shown on Our Site will be available from us. 10. Viruses, Malware and Security 10.1 We exercise all reasonable skill and care to ensure that Our Site is secure and free from viruses and other malware. 10.2 You are responsible for protecting your hardware, software, data and other material from viruses, malware and other internet security risks. 10.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site. 10.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer or database connected to Our Site. 11. Limited warranties 11.1 We do not warrant or represent: (a) the completeness or accuracy of the information published on our website; (b) that the material on the website is up to date; or (c) that the website or any service on the website will remain available. 11.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website. 11.3 To the maximum extent permitted by applicable law and subject to Section 12.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website. 12. Limitations and exclusions of liability 12.1 Nothing in these terms and conditions will: (a) limit or exclude any liability for death or personal injury resulting from negligence; (b) limit or exclude any liability for fraud or fraudulent misrepresentation; (c) limit any liabilities in any way that is not permitted under applicable law; or (d) exclude any liabilities that may not be excluded under applicable law. 12.2 The limitations and exclusions of liability set out in this Section 12 and elsewhere in these terms and conditions: (a) are subject to Section 12.1; and (b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions. 12.3 To the extent that Our Site and the information and services on Our Site are provided free of charge, we will not be liable for any loss or damage of any nature. 12.4 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control. 12.5 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill. 12.6 We will not be liable to you in respect of any loss or corruption of any data, database or software. 12.7 We will not be liable to you in respect of any special, indirect or consequential loss or damage. 12.8 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees). 13. Breaches of these terms and conditions 13.1 Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may: (a) send you one or more formal warnings; (b) suspend, whether temporarily or permanently your right to access Our Site; (c) take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach; (d) block computers using your IP address from accessing Our Site; (e) take further legal action against you as appropriate; (g) take any further actions which we deem reasonably appropriate (and lawful). 13.2 We exclude any and all liability arising out of any actions (including but not limited to those set out above) that we may take in response to breaches of these terms and conditions. 14. Variation 14.1 We may revise these terms and conditions from time to time. 14.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions. 14.3 If you have given your express agreement to these terms and conditions, we will ask for your express agreement to any revision of these terms and conditions; and if you do not give your express agreement to the revised terms and conditions within such period as we may specify, we will disable or delete your account on the website, and you must stop using the website. 15. Assignment 15.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions. 15.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions. 16. Severability 16.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. 16.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect. 17. Third party rights 17.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party. 17.2 The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party. 18. Entire agreement 18.1 Subject to Section 12.1, these terms and conditions together with our privacy and cookies policy shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website. 19. Law and jurisdiction 19.1 These terms and conditions shall be governed by and construed in accordance with English law. 19.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England. 20. Contacting Us 20.1 You can contact us by email at [email protected] Privacy policy 1. Introduction 1.1 Ruskin Mill Land Trust Limited understands that your privacy is important to you and that you care about how your information is used and shared online. We will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law. 1.2 We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. 1.3 Please read this policy carefully and ensure that you understand it. Your acceptance of our policy is deemed to occur upon your first use of our site. 1.4 If you do not accept and agree with this policy, you must stop using our site immediately. 2. Information about us 2.1 Our site, www.rmlt.co.uk is owned and operated by Ruskin Mill Land Trust Limited, a company registered in England and Wales under company number 03192673 and whose registered office is at Ruskin Mill, Old Bristol Road, Nailsworth, Gloucestershire GL6 0LA. 3. Collecting personal information 3.1 We may collect, store and use the following kinds of personal information: (a) information about your computer and about your visits to and use of this website (including your IP address, operating system, referral source, length of visit, page views and website navigation paths; (b) information that you provide to us when registering with our website (including your email address); (c) information that you provide when completing your profile on our website (including your name, gender, date of birth, relationship status, interests and hobbies, educational details and employment details); (d) information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including your name and email address); (e) information that you provide to us when using the services on our website, or that is generated in the course of the use of those services (including the timing, frequency and pattern of service use); (f) information relating to any purchases you make of our goods or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details); (g) information that you post to our website for publication on the internet (including your user name, your profile pictures and the content of your posts); (h) information contained in or relating to any communication that you send to us or send through our website (including the communication content and metadata associated with the communication); and (i) any other personal information that you choose to send to us. 3.2 Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy. 3.3 This policy applies only to your use of our site. It does not extend to any websites that are linked to from our site whether we provide those links or whether they are shared by other users. We have no control how your data is collected, stored or used by other websites. 4. Using personal information 4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. 4.2 We may use your personal information to: (a) administer our website and business; (b) enable your use of the services available on our website; (c) send you goods purchased through our website; (d) send statements, invoices and payment reminders to you, and collect payments from you; (e) send you non-marketing commercial communications; (f) send you email notifications that you have specifically requested; (g) send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter); (h) send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications); (i) deal with enquiries and complaints made by or about you relating to our website; (j) keep our website secure and prevent fraud; and (k) verify compliance with the terms and conditions governing the use of our website 4.3 If you submit personal information for publication on our website, we will publish and otherwise use that information in accordance with the licence you grant to us. 4.4 Your privacy settings can be used to limit the publication of your information on our website, and can be adjusted using privacy controls on the website. 4.5 We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party's direct marketing. 4.6 All our website financial transactions are handled through our payment services provider, [PSP name]. You can review the provider's privacy policy at [URL]. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds. 5. Disclosing personal information 5.1 We may disclose your personal information to any of our employees, officers, insurers, professional advisers or subcontractors insofar as reasonably necessary for the purposes set out in this policy. 5.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy. 5.3 We may disclose your personal information: (a) to the extent that we are required to do so by law; (b) in connection with any ongoing or prospective legal proceedings; (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and (d) to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information. 5.4 Except as provided in this policy, we will not provide your personal information to third parties. 6. International data transfers 6.1 Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. 6.2 Information that we collect may be transferred to countries which do not have data protection laws equivalent to those in force in the European Economic Area: the United States of America. 6.3 Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others. 6.4 You expressly agree to the transfers of personal information described in this Section 6. 7. Retaining personal information 7.1 We only keep your data for as long as we need to in order to use it as described in this policy and/or for as long as we have your permission to keep it. 7.4 Notwithstanding the other provisions of this Section 7, we will retain documents (including electronic documents) containing personal data: (a) to the extent that we are required to do so by law; (b) if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and (c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk). 8. Security of personal information 8.1 We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. 8.2 We will store all the personal information you provide on our secure (password- and firewall-protected) servers. 8.3 All electronic financial transactions entered into through our website will be protected by encryption technology. 8.4 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. 8.5 You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you log in to our website). 9. Amendments 9.1 We may update this policy from time to time by publishing a new version on our website. 9.2 You should check this page occasionally to ensure you are happy with any changes to this policy. 9.3 We may notify you of changes to this policy by email. 10. Your rights 10.1 You may instruct us to provide you with any personal information we hold about you; provision of such information will be subject to: (a) the payment of a fee; and (b) the supply of appropriate evidence of your identity. 10.2 We may withhold personal information that you request to the extent permitted by law. 10.3 You may instruct us at any time not to process your personal information for marketing purposes. 10.4 In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes. 11. Third party websites 11.1 Our website includes hyperlinks to, and details of, third party websites. 11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties. 12. Updating information 12.1 Please let us know if the personal information that we hold about you needs to be corrected or updated. 13. Cookies 13.1 Our website uses cookies. 13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. 13.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. 13.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. 13.5 All cookies used by and on our site are used in accordance with current UK and EU Cookie Law. 13.6 Blocking all cookies will have a negative impact upon the usability of many websites. 13.9 If you block cookies, you will not be able to use all the features on our website. 14. Data protection registration 14.1 We are registered as a data controller with the UK Information Commissioner's Office. 14.2 Our data protection registration number is [number]. 15. Our details 15.1 You can contact us by email at: [email protected]

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