The Hive JQ

The Hive is a community hub for Birmingham in an historic building, with an award-winning organic café and bakery, craft workshops, exhibitions and event spaces.

COVID-19 UPDATE - 17/06/2021

All areas of The Hive are currently open to the public, but we are restricting numbers in the Gallery to view exhibitions, limiting the number of groups we have in our workshops. All previously cancelled events have been rearranged for later this year and into 2022.

The Hive Café & Bakery is open for table service and take away, and normal breakfast/lunch menus have resumed. Card payments only are in operation.

Keep up to date with all of our events, exhibitions and activities via the website and social media pages, and we hope to welcome back all our visitors soon!

Stay Safe, from The Hive Team

Measures we have put in place

We have made some important changes to the way we usually operate and have put measures in place to reassure our customers and staff that we are following government guidelines and giving us the best chance of preventing the spread of COVID-19.

We have completed the assessment and have been successful in gaining a COVID-19 Industry Standard.

General - all customers and visitors

  • We ask all our customers and visitors to sanitise their hands on arrival and after using the toilets. We provide sanitising stations around The Hive.
  • We have increased the frequency of cleaning public areas, door handles, touch points and toilets where the virus may spread.
  • We ask all our customers to wear a mask or face covering while they are in our building, UNLESS they have an exemption or are eating and drinking in one of our seating areas. This includes wearing a face covering whilst queuing and ordering food. Our staff will be wearing face coverings too.
  • If you are using our toilets, please note, we operate a one way system  on entry and exit to ensure we maintain social distancing. Bit of a detour, but you will get to see some of our exhibitions spaces on the way!

Eating in

  • We have fewer tables to ensure social distancing between customers. 
  • If you are eating in you will be asked to sign in to the 'track and trace app' or leave your name and a way to contact you for the purposes of 'track and trace'. 
  • The 'rule of six' applies. No more than 6 people may share a table. 
  • We have a socially-distant queuing system in place to order food.  Please wear your face covering whilst queuing.
  • We ask you to kindly limit your stay to 1 hour if you are not ordering a main meal at lunchtime.
  • Tables will be sanitised by a member of staff in-between customers. Please make sure we have had time to clean your table before you are seated.
  • We ask all our customers to not queue for service in groups, but ask one person only to order food where possible due to maintaining social distancing.

Take away

  • You are welcome to walk-in for takeaway service throughout the day. We have a socially-distant queuing system in place. Please wear your face covering whilst queuing. We will ask you to wait in our Lounge area while we prepare your order. 
  • We ask all our customers to not queue for service in groups, but ask one person only to order food where possible due to maintaining social distancing.

Visiting an exhibition or event. Changes include:

  • We will ask you to wear face coverings during your time in our building.
  • We are operating a pre-bookable timed-ticket entry system for exhibitions and events to limit numbers for social distancing in our spaces. Details about how to book these can be found  in our What's On pages.
  • The Makers Studio will reopen for limited craft activity for small groups only in the Autumn.
  • If you taking part in a workshop or craft activity, you will be given your own 'station' and equipment and craft materials. These will have been sanitised and not touch for over 72 hours. Not having to share means you won't be sharing germs either!

    We hope you feel reassured with the measures we have put in place. Please bear with us if our operations are not as smooth running as usual.